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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><STRONG><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Attention:
HeinOnline Subscribers Using A Proxy Server</SPAN></STRONG></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><STRONG><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN></STRONG> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><STRONG><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN></STRONG><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><STRONG>PLEASE
PASS THIS ON TO YOUR TECHNICAL SUPPORT STAFF</STRONG></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">We
recently invested a substantial amount of time and resources to upgrade web
servers in order to provide HeinOnline users with faster search results.
This upgrade is<SPAN class=621575617-23082006> </SPAN>essential in light of the
increasing content and usage of the product. Once the upgrade takes
effect, which is expected before the end of this month, HeinOnline<SPAN
class=621575617-23082006> </SPAN>researchers will notice better server response
times. Of course, various factors may influence the overall performance,
but we are confident that the results will be much<SPAN
class=621575617-23082006> </SPAN>improved.</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><STRONG>Most
HeinOnline subscribing institutions will NOT need to do anything to take
advantage of this upgrade. As long as those institutions utilizing a
proxy<SPAN class=621575617-23082006> </SPAN>server followed proper procedures
when they began their HeinOnline subscription, the upgrade will pose no
connectivity issues.</STRONG></SPAN></U></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN></U> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN></U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">In order
to ensure that your proxy server will point to our new servers, please make sure
that you have a wildcard reference to HeinOnline in your proxy settings
(this<SPAN class=621575617-23082006> </SPAN>should be " *.heinonline.org
"). Once again, HeinOnline has always recommended that you use this
wildcard entry, but in some instances we have found that is not always the case
with some institutions. If you have any other entries, such as "
www.heinonline.org ", " heinonline.org ", or " hawk.heinonline.org " your proxy
server will<SPAN class=621575617-23082006> </SPAN>not point properly to our new
servers. </SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Once
again, the ONLY entry you will need both before and after the server upgrade is
" *.heinonline.org ". You can find information related to the proxy server
entry on our<SPAN class=621575617-23082006> </SPAN>HeinOnline technical support
page at: <A href="http://www.heinonline.org/HOL/Help?topic=faq-connect"><SPAN
style="COLOR: navy; mso-bidi-font-size: 10.0pt">http://www.heinonline.org/HOL/Help?topic=faq-connect</SPAN></A>.
Or, please feel free to contact us at <A
href="mailto:techsupport@wshein.com"><SPAN
style="COLOR: navy; mso-bidi-font-size: 10.0pt">techsupport@wshein.com</SPAN></A>,
via toll-free<SPAN class=621575617-23082006> </SPAN>phone within North America
at (800) 828-7571 extension 237, outside <st1:place u1:st="on">North
America</st1:place> at (716) 882-2600 extension 237, or via fax at (716)
883-8100.</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">We
appreciate your continued support of HeinOnline, and look forward to delivering
this upgrade which we are sure will provide even faster results for all
HeinOnline<SPAN class=621575617-23082006> </SPAN>researchers.</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><FONT
face=Arial></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Sincerely,</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><FONT
face=Arial></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">Daniel
P. Rosati</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">Vice-President</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">William
S. Hein & Co., Inc.</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA"><A
href="mailto:D_rosati@wshein.com"><SPAN
style="COLOR: navy; mso-bidi-font-size: 10.0pt">D_rosati@wshein.com</SPAN></A> </SPAN></P></DIV></BODY></HTML>